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QUALITY OF SERVICES
In addition to a top-quality product range, we have also been recognised for many years for the quality of our services and our logistical capabilities due, amongst other things, to our partnerships with leading carriers.


Broadest logistical experience

Located at the heart of Europe, and at the crossroads of the maritime, rail and road network, our plants in Engis and Puurs, Belgium and Les Roches de Condrieu (near Lyons, France) are ideal logistical platforms.

The wide range of products we offer has enabled us to gain considerable experience in this area.

  • We have access to many different and increasingly complementary forms of transport. We use road, water, combined, maritime, rail and containerised transport on a daily basis to dispatch products from our different sites.
  • We deliver our products worldwide in bulk, as solids or liquids, and in packaged form.
  • We have safety advisors for transporting dangerous substances (ADR/ADNR/RID).
  • We have skilled technicians and are in contact with recognised specialists for each form of transport. As such, we can provide advice or suggestions where necessary, and are always ready to work with our customers to look into launching new projects.

In addition, we are always on the lookout for innovative and effective solutions to improve our logistical flows and to enhance the service we provide to our customers in complying with applicable regulations.


A worldwide network at your service

Ideally positioned on the world market and boasting a worldwide commercial network, we are always prepared to react to suggestions and requests from our customers.


Specialists available to answer your questions

We have created multidisciplinary teams made up of individuals with the best commercial and logistical skills in production and R&D.

We also have links with many university laboratories and research centres across Europe, which combine their expertise and scientific knowledge with Prayon's know-how to offer our customers the very best technical support.

In the area of food applications, we have an applications laboratory that specialises in developing salts for use in the manufacture of processed cheese, and in creating leavening agents used in the baked goods industry. This laboratory provides vital support in developing the range of Europhos and Kasomel® products.

We also enjoy preferred partnership status with specialist laboratories which are leaders in their field, most notably in developing preparations for the meat industry using the Carfosel® product range.


Everything you need to know about our products

Our researchers at the applications laboratory organise regular training courses on using our products in different food applications.

These courses are multilingual and are designed for all our worldwide customers.