The Senior Manager Global Application is responsible for defining, organizing, operating, and maintaining the global business application portfolio and business solutions across all Prayon locations to ensure a consistently positive experience and capability to meet current and future needs. In this position, you will report to the Global ICT Director.

Responsibilities

• Define and manage the Global Prayon Application Portfolio including governance and lifecycle management,
• Define, align, organize and plan with business partners application changes and enhancements in a way operations can smoothly transition to optimize the value creation,
• Lead the business application experience delivery focused on business process automation (ERP, CRM, LMS, HRS, MES, LOGISTICS, …),
• Be responsible for the global application software lifecycle management,
• Define the Service Catalog for application, measure performances and organize the review with business stakeholders,
• Agree with business partners delivery strategies to ensure adoption,
• Define the governance regarding support, change, and security,
• Negotiate and manage support agreement (KPI),
• Provide team with continual education,
• Measure and improve adoption and system knowledge with the Training department,
• Evaluate new products and services in line with industry trends and emerging technologies,
• Encourage a continuous improvement culture that focuses on innovation,
• Manage the delivery with own resources and partners,
• Define and follow the Global Application budget (SAP, …).

Profile

• You have a degree from a recognized educational institute in Computer Science, Computer Engineering or similar technical field,
• You have previous IT Team Management experience (10 years’ experience in IT Global Application and ERP),
• You have experience in project management (medium and large scale),
• You know how to negotiate and manage contracts with consulting companies,
• You are able to motivate teams and create a culture of continuous improvement,
• You have a very good knowledge of SAP or a global ERP,
• You are able to drive change on a global level with a focus on digital transformation,
• You have good communication skills and have strong interpersonal skills,
• You are detail-oriented and have good analytical and problem-solving skills.
• You are fluent in French and English, Dutch knowledge being an asset.